Frequently Asked Questions
What materials are used in your jewelry?
We primarily use high-quality materials such as stainless steel, gold, gemstones, and natural stones in crafting our jewelry pieces.
Do you offer custom or personalized jewelry?
Yes, we do! We provide customization options for certain pieces. Contact our customer service team for personalized orders and assistance.
What is your shipping policy?
We offer worldwide shipping. Shipping times and costs may vary depending on your location. Please refer to our Shipping Policy page for detailed information.
What is your return and exchange policy?
We want you to be fully satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return or exchange within 14 days of receiving the item. Check our Returns & Exchanges page for more details.
How do I care for my jewelry?
Proper care ensures the longevity of your jewelry. We recommend avoiding exposure to chemicals, perfumes, and extreme temperatures. For detailed care instructions, refer to our Jewelry Care Guide.
Do you offer gift wrapping services?
Yes, we provide elegant gift wrapping options for your purchases. Simply select the gift wrapping option during checkout.
Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped. You can track your package using this information.
What materials are used in your jewlry? We primarily use high-quality materials such as stainless steel,sterling silver,gold,gemstones,natural stones in crafting our jewlry pieces. See our full FAQ